← Back to Home

Refund Policy

Last updated: December 06, 2025

1. 7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee for first-time subscribers. If you are not satisfied with our service within the first 7 days of your initial subscription, you may request a full refund.

2. Eligibility for Refunds

To be eligible for a refund, you must:

• Request the refund within 7 days of your initial purchase
• Be a first-time subscriber (one refund per customer)
• Not have violated our Terms of Service
• Provide a valid reason for the refund request

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• After the 7-day guarantee period has expired
• For subscription renewals or recurring payments
• If your account has been terminated for Terms of Service violations
• For partial subscription periods
• If you have previously received a refund

4. How to Request a Refund

To request a refund, please follow these steps:

• Contact our support team at refunds@bestiptvuk.it.com
• Include your account email and order number
• Provide a brief explanation for your refund request
• Allow 3-5 business days for processing

5. Refund Processing

Once your refund request is approved:

• The refund will be processed within 5-7 business days
• Funds will be returned to your original payment method
• Your account access will be immediately terminated
• You will receive a confirmation email

6. Subscription Cancellations

You may cancel your subscription at any time through your account settings. Cancellations will take effect at the end of your current billing period. No refunds will be issued for the remaining time in your current billing cycle.

7. Technical Issues

If you experience technical issues with our service, please contact our support team before requesting a refund. We will make every effort to resolve technical problems promptly.

8. Chargebacks

Initiating a chargeback without first contacting us may result in permanent account suspension and legal action. Please contact our support team to resolve any billing disputes.

9. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.

10. Contact Us

For refund requests or questions about this policy, please contact:

Email: refunds@bestiptvuk.it.com
Support Hours: Monday - Friday, 9:00 AM - 6:00 PM GMT